Privacy Policy

At SkillGrove, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

• Name and contact information (email address, phone number)
• Account credentials (username and password)
• Payment information (processed securely through payment partners)
• Profile information (biography, profile picture, expertise areas)
• Course enrollment and progress data

Automatically Collected Information

When you use our platform, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Communicate about courses, offers, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

• With instructors for courses you're enrolled in
• With service providers who assist in our operations
• To comply with legal obligations or protect rights
• With your consent or at your direction
• In connection with a merger, sale, or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Update or correct inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Disable cookies through your browser settings

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete that information promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. We take appropriate safeguards to ensure your information remains protected.

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below. Your continued use of our services after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@skillgrove.com
Address: SkillGrove, Toronto, ON, Canada
Phone: 1-800-SKILLGROVE